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Support

Your journey, our support.

Need help with Yatrain? Find answers to common questions or contact our support team for assistance with the app.

Train Search & Status

Help with finding trains, checking schedules, PNR information and train running status.

Live Train Tracking

Questions about live train position, journey progress, speed, ETA or map-based tracking.

Coach Map

Help finding your coach, seat position and understanding coach directions.

Smart Alerts

Assistance with station arrival alerts, notifications and other journey reminders.

Sleep Alarm

Help with setting, changing or managing Yatrain journey sleep alarms.

Account & Premium Features

Questions about accounts, subscriptions, Yatrain Pro features, purchases or access.

Contact Yatrain Support

If you are experiencing a problem, have feedback, or would like to request a feature, please contact us.

When contacting us: Please include your device model, iOS version, Yatrain app version, and a brief description of the issue. Screenshots are helpful when reporting a visual or technical problem.

Privacy

For information about how Yatrain handles personal information and app data, please refer to the Yatrain Privacy Policy.